Onboarding Archives

The Nordstrom Williams Story

With a recruiting career that spans 3 decades, founder Lynn Novo has seen plenty of changes in the recruiting and talent acquisition industry. But one thing is as clear today as ever before– this is a people business built on relationships. Nordstrom Williams cuts through the clutter of job postings and buzzword-laden resumes with a personal approach.

It’s more than the skills and responsibilities required to fill a job, we learn from the hiring managers what it takes for people to thrive in their environment.

Candidates appreciate that we listen to them, ask meaningful questions, and understand what the next career step should look like. Then we show them the opportunities that will take them where they want to be.

The Onboarding Mistake That’s CostingYour Company Top Talent (And How to Fix It)

by Lynn NovoEmployers, Managing October 7, 2025October 7, 2025Comments are Disabled

Picture this: Your team just hired a stellar project manager with 12 years of experience. Their resume was flawless, the interviews were inspired, and you’re already imagining them crushing it on your biggest projects.

Fast forward three months—and they’re gone. Sound familiar?

We’re about to explore why technical training without personal connection is a recipe for turnover, what your new hires are really thinking (but not saying), and exactly how to build relationships that make top talent want to stay.

Onboarding: Beyond Orientation

by Lynn NovoEmployers, Hiring, Managing July 28, 2023October 7, 2025Comments are Disabled

The other day, I asked an HR Manager about her onboarding process. She responded by outlining a routine that involved copying two forms of identification from the new hire, reviewing insurance information, having them sit through a mandatory sexual harassment video, and discussing some administrative policies. I had to smile – was this onboarding? Not …